State Farm® Insurance Agent Mike Eckman
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Maggie Yerkes
February 17, 2024
"I have been with Mike for almost 20 years. Recently, my home flooded. The contractor, recommended by state farm, left my countertops with big gaps between the counter and the backspash. The counters aren't glued down, and have big bubbles under them. The transition between my bathroom and hallway isn't secured and pops up when you walk on it. The edge of the Formica are rough, and cut my sons hand. My front yard is littered with trash and cigarette butts from the workers. After hooking up my sink and garbage disposal, there was a leak under my sink. They also broke the plate cover, and never replaced it which created a huge risk to our safety. The company also glued the slab of Formica down to the countertops in my home they then cut the formica with no air filtration. My air filter is pictured below. They took almost two months to replace my floors and counter tops. After three attempts, I stopped asking the contractor to fix these things, and turned to Mike for help. He contacted the appraiser, and then told me he would not help me. I am a young single woman who needed help from Mike, and he refused to help. With all of the options for insurance agents, I would go with someone else."
"Good morning Maggie. I want to start by expressing my sincerest apologies for the unsatisfactory water damage repairs that were done by the contractor you chose. I understand that this has led to a negative experience with both me and my office, and I truly regret any inconvenience this has caused you. As you know, I and my Team have been actively engaged in addressing your claim over the past 10 months and especially since you expressed concerns in October of last year. We had numerous discussions and I personally ensured that the contractor and your claim representative kept you updated throughout the process. If you would like to discuss this matter further, I am more than willing to have a conversation with you. Your feedback is important to me, and I appreciate that your comments. Please feel free to reach out to me at your convenience. I look forward to hearing from you. Thank you. "
Ancient Grizz
December 27, 2023
"A received a prompt call back and had all my questions answered. Very helpful. I highly recommend them."
"We appreciate your feedback about your experience with our office. Our team is dedicated to ensuring that we answer calls promptly and provide you with helpful and meaningful information. Thank you once again for taking the time to share your thoughts."
troy crafton
September 11, 2023
"Good customer service"
brianna
August 5, 2023
"For starters, I had my rate increased twice with no explanation other than that I was getting a good deal. Secondly, I have NEVER received a call back from Mike or his associates. Not even once. The only way they have contacted me is via email. I’m not sure why someone who claims to be a professional doesn’t answer his phone. Thirdly, Sarah Birsette of the claims team expected my husband and I to pay $250 to remove small scratches from my car when I was grazed in a parking lot, because this is somehow my fault. Don’t walk, RUN from these people. They have no intent on fighting for you or giving you low rates or even communicating with you. I will NEVER let my family or I do business with them again. Terrible people. Truly."
"Hi Brianna. Thank you for leaving a review. I'm sorry you had a bad experience with my office and our claims department. I will return to the office 08-17-23 and would be happy to talk with you. Feel free to call my office before I return as my team would be happy to talk with you as well."
Marco Martinez
July 24, 2023
"Excellent costumer service never fails"
"Hi Marco. We appreciate your business and I'm happy to hear you received the service we strive to deliver every day. Best wishes."
back seat boys gaming
May 2, 2023
"Kind and coverage is affordable"
"Hi. I somehow missed your review but wanted to thank you for leaving it. I appreciate your business and am glad we could save you some money on your insurance premiums."
P Eckman
November 30, 2022
"Love my parents business. They have dedicated their lives for the majority of three decades providing care centered service to communities of the mid Willamette valley with two half years in the community of Monmouth they have been involved in local group, fundraisers and simple active at events to support the future of the community that they live and work in."
Jared Kircher
October 1, 2022
"He's a stud and his crew saved me a bunch of money!"
Letty Villa
July 19, 2022
"This place cannot compare to Jenny who runs state farm business in Independence Oregon. Her assistant canceled my renters insurance without my permission 😤 I have no comment other than stay away from them. MIKE and his staff is amazing and their service represents true and sincere service"
Daryll T. Smith
April 23, 2022
"Always available, responsive, efficient, good people! Been with Mike for 30-ish years. Have all home, vehicles, liability insurances with him. Love doing business with each of his office people."
"Thank yo so much Daryll. We really appreciate you and Elaine!"
Sky Pilot
April 22, 2022
"Great service, great rates, friendly. Outstanding!"
"Thanks so much! We really appreciate your business."
William Strawter
November 24, 2020
"I've been with StateFarm for about 30 years. We've always stayed with StateFarm for the curteous prompt and professional service. The professional service we've received from Mike and Sara has been outstanding for the past four years. Even when my oldest went through a car craze phase where he bought and sold I think three or four vehicles in a month, Sara still took my calls. Its really nice to call and have your agent call you by name immediately and have your file up and ready to talk before I've even mentioned the purpose of my call. We're moving out of state and must change agents again. But I highly recommend Mike Eckman and his team. We will miss them."
Elizabeth Anderson
February 1, 2020
"I have always had a pleasant experience with this Agent. They are very helpful with all insurance needs."
Jason Robertson
January 17, 2020
"Nice people vary curdious."
Philip Gauthier
September 6, 2019
"Motorcycle insurance"
Lindsey Kerr
July 10, 2019
"We always sit here for the 4th of july parade and it's a perfect spot"
Karen Shadle
June 8, 2019
"Been with State Farm for over 40 years now. I find the staff, and Mike, really helpful with my needs. I bundle several types of insurance and get good discounts. I had a claim recently, and this small town business really stood up for me with the big business of State Farm. I recommend Mike Eckman as an agent, and State Farm in general as an insurance company."
mellow fellow i'm not a boy
December 4, 2017
"the woman i talked to seemed helpful but when i called her with the information she asked for, it took her 3 weeks to return my call. wouldn't recommend if you care about a helpful response time."
For My Son Pressure Washing, & Gutter Cleaning (Peyton)
January 9, 2016
"My Father and his office staff form an agency dedicated to providing 5 star for their policy holders. Whether that means same day coverage on a new car purchase or driving across the state to inspect and insure your dream 2nd home vacation property, Mike Eckman will be your Good Neighbor protecting what matters to You."